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Live & On-Demand Webinars.

Sessions with our data scientists and industry partners — practical, no-fluff conversations on customer intelligence for utilities, credit unions, and banks. Register for what's next, or watch any past session on demand.
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On-Demand

Rate Case Season: How to Model Low-Income Bill Impact Before the Commission Asks

Utilities

Rate cases are getting more complicated. Commissions are asking harder questions, intervenors are arriving with household-level data, and utilities that built nothing before they filed are finding out why that's a problem.

BlastPoint CTO and Co-Founder Tomer Borenstein and Tierra Resource Consultants Principal Tom Hines walk through what the model needs to contain, what commissions are actually asking for, and what to do about it before your next filing.

Rate Case
On-Demand

The Affordability Pressure Utilities Can't Ignore

Utilities
How 600+ utilities compare on affordability pressure — and what CX, collections, and program leaders should do about it.
Pressure Point
On-Demand

Demand Response: Why Customers Say Yes but Don't Convert

Utilities
What 2,091 consumers told SECC about demand response, and what utility DSM and program leaders should do about it.
DSM · June 2026
On-Demand

Facing LIHEAP Uncertainty with Action: How Utilities Can Navigate Risk and Support Low-Income Customers

Utilities
How utilities can navigate risk and support low-income customers with actionable, data-driven strategies.
Low-Income Programs
On-Demand

Estimating Outage Predictions

Utilities
A BlastPoint & DTE session on using predictive analytics to anticipate and manage outages at the household level.
With DTE Energy
On-Demand

AI-Powered Strategies for Reducing Call Center Volume at DTE Energy

Utilities
How DTE Energy leverages AI-driven insights and predictive analytics to reduce call center volume.
With DTE Energy
On-Demand

Executive Intelligence: Using the CUScorecard to Decode Your Growth & Risk Profile

Credit Unions
See how the CU Scorecard uses NCUA data to benchmark your credit union and surface early growth and risk signals.
CU Scorecard
On-Demand

The 3 Moves Behind Q1's Fastest-Growing Credit Unions

Credit Unions
The three data-backed moves behind Q1 2026's fastest-growing credit unions, and how to put them to work.
Growth Strategy
On-Demand

From Loan to Loyalty: Data-Driven Strategies for Engaging Every Member

Credit Unions
Data-driven strategies to turn indirect borrowers and other under-engaged members into loyal, active relationships.
Member Engagement
On-Demand

CU Wrapped - The Hidden Trends Credit Unions Must Act on in 2026

Credit Unions
The hidden trends shaping credit union growth in 2026, based on Q4 data and the CU Scorecard's 2025 annual review.
2026 Trends
On-Demand

Increasing Checking Accounts with AI-Driven Insights

Banks & Financial
Proven strategies to grow checking accounts, with BlastPoint CTO Tomer Borenstein and industry leaders.
With Tomer Borenstein
On-Demand

Small Bank, Bigger Margins: The 3 Plays Behind Q1's Most Profitable Community Banks

Banks & Financial
The three data-backed plays behind Q1 2026's most profitable community banks, and how to strengthen your margins.
Profitability