White Paper
A Proactive Strategy for Financial Stability:
Predicting and Preventing Delinquencies for Utilities
White Paper
A Proactive Strategy for Financial Stability:
Predicting and Preventing Delinquencies for Utilities
Learn how leading utilities are using AI-powered insights to lower delinquency rates, recover revenue, and improve customer relationships.
Delinquency is rising across utilities, especially among first-time late payers who were previously reliable. These customers often go unnoticed by legacy systems until it’s too late. With BlastPoint’s Customer Intelligence Platform, utilities can predict emerging risk and engage early through AI-powered insights and personalized digital outreach—helping lower delinquency, recover revenue, and strengthen customer relationships.
This white paper is designed for collections leaders, customer experience teams, and marketing teams at utilities who want to adopt a smarter, more proactive approach to delinquency prevention.
Download the white paper today and learn how you can reduce first-time late payments before they happen!
Key Highlights
Discover actionable strategies, proven results, and new ways to think about first-time delinquency prevention. Inside, you’ll learn:
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Why first-time delinquents represent the fastest-growing risk segment
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How AI-driven propensity scores can help predict emerging delinquency
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The power of combining predictive intelligence with digital engagement
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Real-world results from utilities using BlastPoint
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How to create a proactive, repeatable framework for lowering delinquency
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Best practices for modern customer outreach and personalized communication