Utility Case Study:From at-risk to retained

 

BlastPoint's Customer Intelligence Platform enabled a leading utility company to secure an estimated $230K in new program enrollments from a single AI-driven automated campaign and drive 36% higher engagement among at-risk customer segments. By identifying disengaged customers before they switched providers, the utility company delivered stronger customer relationships and long-term retention.

Download the case study to discover how to re-engage at-risk customers before they leave.