Duquesne Light Co. increases engagement with customer assistance program campaigns
To ensure lower-income customers were getting the help they needed with bill payments, DLC utilized BlastPoint's data-driven customer intelligence to drive engagement with assistance campaigns, surpassing industry benchmarks up to 670%.
To ensure lower-income customers were getting the help they needed with bill payments, DLC utilized BlastPoint's data-driven customer intelligence to drive engagement with assistance campaigns, surpassing industry benchmarks up to 670%.