Champion Kit

Energy Efficiency Solutions

Utilize A.. to create a personalized customer experience at scale and meet energy efficiency benchmarks.

2022 Sustainability Benchmarks Report

Utility C&I CX: Data & AI Guide

Activate your C&I customers. Uncover new partnerships to engage and extend program initiatives.

A Better Way to CSAT

Take the guesswork out of customer satisfaction with AI.

CX Playbook

When times are tough, customer Al empowers utilities to make data-driven plays, ensuring customers' needs are being met. With actionable insights in hand, watch engagement soar.

Customer Intelligence for CX Teams

We help your company achieve business goals through Al-driven predictive intelligence.

Launch Digital Solutions for Customer Engagement & Decrease Call Center Volume
AEP's CX team utilized BlastPoint's customer intelligence to effectively drive customers to their new digital assistant.

Grow Electric Vehicle Infrastructure with BlastPoint’s Commercial Personas

With BlastPoint's technology, they identified 220K potential partners for outreach.

Collect More Full Payments from Delinquent Accounts

A large, Mid-Atlantic, investor-owned natural gas utility* used BlastPoint’s CI platform to generate a 47% follow through rate of full payments from overdue customer accounts during Covid-19.

Boost Low-Income Engagement with AI-Driven Customer Intelligence

Duquesne Light Co. increased engagement with customer assistance programs up to 670% over industry benchmarks using BlastPoint's data-driven customer insights.

Increase Paperless Billing Enrollment & Decrease Costs by over $1M

A large Mid-Atlantic natural gas utility used BlastPoint’s customer intelligence platform to increase paperless billing enrollment, generating over three times its ROI in under one quarter.

Increase Enrollment in EV Programs 

By targeting the right customers at the right time, the company increased enrollment in their EV rebate program by 55% and in their EV variable rate program by 98% after a single targeted campaign.

Find New Customers

How BlastPoint Helped Peoples Natural Gas Co. Increase Revenue by Unveiling Over 60% More Potential Commercial & Residential Customers

Boost CAP Enrollment and Prevent Lost Revenue with BlastPoint Billpay Personas

How a Mid-Atlantic gas company used BlastPoint's predictive software to increase CAP outreach engagement and save thousands in lost revenue - with one simple email campaign.

Boost Financial Accessibility for Low Income Members with AI-Driven Engagement Strategies

Credit unions and CDFIs, focusing on Low to Moderate Income (LMI) members, leverage BlastPoint's advanced data analytics and AI technologies to enhance personalized engagement. This data-driven approach leads to remarkable increase in engagement, dramatically improving outreach and financial inclusion for diverse LMI segments.

Solutions for Credit Unions

CU Grow Member Products

Snapshot of BlastPoint Result for Credit Union

Transforming Indirect Members into Direct

A credit union, a $2 billion asset institution, utilized our platform to achieve significant outcomes. By leveraging our AI-driven insights and predictive models, they identified and engaged indirect members with targeted campaigns, resulting in over 15% conversion to direct members within six months.

Grow Member Customer with AI Insights

A financial institution in the Northwest Boosts CD Deposits with BlastPoint's AI-Powered Campaigns: 17% Increase in Just 2 Months!

Discover New Business & Residential Customers with BlastPoint's Interactive Platform

A large investor-owned company wanted to grow their customer base by identifying households and businesses most likely to convert to their offerings across a three-state territory. BlastPoint's platform enabled them to locate and reach out to over 61% more leads.